E-Government Awareness Among the Techno-Disadvantaged in the United States.

This exploratory research focuses on awareness among techno-disadvantaged citizens in the United States. Specifically, we address whether awareness is associated with visitation and whether there are differences between those who are aware and those who are not aware. Following up on on a theory-bas...

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Main Authors: Sipior, Janice C., Ward, Burke T., Connolly, Regina., Hackney, Ray.
Format: Villanova Faculty Authorship
Language:English
Published: 2011
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spelling E-Government Awareness Among the Techno-Disadvantaged in the United States.
Sipior, Janice C.
Ward, Burke T.
Connolly, Regina.
Hackney, Ray.
This exploratory research focuses on awareness among techno-disadvantaged citizens in the United States. Specifically, we address whether awareness is associated with visitation and whether there are differences between those who are aware and those who are not aware. Following up on on a theory-based community initiative designed to improve computer literacy and access to information and communication technologies (ICT) for members of an underserved public housing community, a survey was undertaken. The results indicate that awareness is associated with visitation. Differences in demographic characterisitics, perceived ease of use (PEOU), and perceived access barriers between those who are aware of e-government websites, and those who are not, were found. While nearly half of the respondents are neither aware of nor have visited e-government websites, a slight majority is partaking of e-government services. We identify directions for future research and conclude by emphasizing the value of a theory-based community initiative to improve computer literacy, provide access to ICT, and advance e-government inclusion.
2011
Villanova Faculty Authorship
vudl:178611
Proceedings of the European and Mediterranean Conference on Information Systems, 2011.
en
dc.title_txt_mv E-Government Awareness Among the Techno-Disadvantaged in the United States.
dc.creator_txt_mv Sipior, Janice C.
Ward, Burke T.
Connolly, Regina.
Hackney, Ray.
dc.description_txt_mv This exploratory research focuses on awareness among techno-disadvantaged citizens in the United States. Specifically, we address whether awareness is associated with visitation and whether there are differences between those who are aware and those who are not aware. Following up on on a theory-based community initiative designed to improve computer literacy and access to information and communication technologies (ICT) for members of an underserved public housing community, a survey was undertaken. The results indicate that awareness is associated with visitation. Differences in demographic characterisitics, perceived ease of use (PEOU), and perceived access barriers between those who are aware of e-government websites, and those who are not, were found. While nearly half of the respondents are neither aware of nor have visited e-government websites, a slight majority is partaking of e-government services. We identify directions for future research and conclude by emphasizing the value of a theory-based community initiative to improve computer literacy, provide access to ICT, and advance e-government inclusion.
dc.date_txt_mv 2011
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author Sipior, Janice C.
Ward, Burke T.
Connolly, Regina.
Hackney, Ray.
spellingShingle Sipior, Janice C.
Ward, Burke T.
Connolly, Regina.
Hackney, Ray.
E-Government Awareness Among the Techno-Disadvantaged in the United States.
author_facet Sipior, Janice C.
Ward, Burke T.
Connolly, Regina.
Hackney, Ray.
dc_source_str_mv Proceedings of the European and Mediterranean Conference on Information Systems, 2011.
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dc_date_str 2011
dc_title_str E-Government Awareness Among the Techno-Disadvantaged in the United States.
description This exploratory research focuses on awareness among techno-disadvantaged citizens in the United States. Specifically, we address whether awareness is associated with visitation and whether there are differences between those who are aware and those who are not aware. Following up on on a theory-based community initiative designed to improve computer literacy and access to information and communication technologies (ICT) for members of an underserved public housing community, a survey was undertaken. The results indicate that awareness is associated with visitation. Differences in demographic characterisitics, perceived ease of use (PEOU), and perceived access barriers between those who are aware of e-government websites, and those who are not, were found. While nearly half of the respondents are neither aware of nor have visited e-government websites, a slight majority is partaking of e-government services. We identify directions for future research and conclude by emphasizing the value of a theory-based community initiative to improve computer literacy, provide access to ICT, and advance e-government inclusion.
title E-Government Awareness Among the Techno-Disadvantaged in the United States.
title_full E-Government Awareness Among the Techno-Disadvantaged in the United States.
title_fullStr E-Government Awareness Among the Techno-Disadvantaged in the United States.
title_full_unstemmed E-Government Awareness Among the Techno-Disadvantaged in the United States.
title_short E-Government Awareness Among the Techno-Disadvantaged in the United States.
title_sort e-government awareness among the techno-disadvantaged in the united states.
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