Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.

The authors explore how consumers with a variety of visual impairments handle day-to-day interactions with service providers, products, and services. Interviews with 21 people with visual impairments reveal that there are considerable individual differences in adaptation strategies, including the de...

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Main Authors: Baker, Stacey Menzel., Stephens, Debra Lynn., Hill, Ronald Paul.
Format: Villanova Faculty Authorship
Language:English
Published: 2001
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spelling Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
Baker, Stacey Menzel.
Stephens, Debra Lynn.
Hill, Ronald Paul.
The authors explore how consumers with a variety of visual impairments handle day-to-day interactions with service providers, products, and services. Interviews with 21 people with visual impairments reveal that there are considerable individual differences in adaptation strategies, including the degree of independence desired and achieved . Interview themes are explicated by means of a conceptual model of the contexts and interplay of dependence and independence in the lives of people with visual impairments. The model suggests that independence and dependence are not mere opposites on a single dimension; rather; they are domain-specific and complex and are determined by both environmental factors and personal characteristics. It further suggests that some forms of dependency may be as adaptive for many people as is the striving for independence by others. The authors conclude with a discussion of implications for the Americans with Disabilities Act and marketing practice as well as the larger area of consumer vulnerability.
2001
Villanova Faculty Authorship
vudl:176831
Journal of Public Policy and Marketing 20(2), Fall 2001, 215-224.
en
dc.title_txt_mv Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
dc.creator_txt_mv Baker, Stacey Menzel.
Stephens, Debra Lynn.
Hill, Ronald Paul.
dc.description_txt_mv The authors explore how consumers with a variety of visual impairments handle day-to-day interactions with service providers, products, and services. Interviews with 21 people with visual impairments reveal that there are considerable individual differences in adaptation strategies, including the degree of independence desired and achieved . Interview themes are explicated by means of a conceptual model of the contexts and interplay of dependence and independence in the lives of people with visual impairments. The model suggests that independence and dependence are not mere opposites on a single dimension; rather; they are domain-specific and complex and are determined by both environmental factors and personal characteristics. It further suggests that some forms of dependency may be as adaptive for many people as is the striving for independence by others. The authors conclude with a discussion of implications for the Americans with Disabilities Act and marketing practice as well as the larger area of consumer vulnerability.
dc.date_txt_mv 2001
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dc.source_txt_mv Journal of Public Policy and Marketing 20(2), Fall 2001, 215-224.
dc.language_txt_mv en
author Baker, Stacey Menzel.
Stephens, Debra Lynn.
Hill, Ronald Paul.
spellingShingle Baker, Stacey Menzel.
Stephens, Debra Lynn.
Hill, Ronald Paul.
Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
author_facet Baker, Stacey Menzel.
Stephens, Debra Lynn.
Hill, Ronald Paul.
dc_source_str_mv Journal of Public Policy and Marketing 20(2), Fall 2001, 215-224.
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author_sort Baker, Stacey Menzel.
dc_date_str 2001
dc_title_str Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
description The authors explore how consumers with a variety of visual impairments handle day-to-day interactions with service providers, products, and services. Interviews with 21 people with visual impairments reveal that there are considerable individual differences in adaptation strategies, including the degree of independence desired and achieved . Interview themes are explicated by means of a conceptual model of the contexts and interplay of dependence and independence in the lives of people with visual impairments. The model suggests that independence and dependence are not mere opposites on a single dimension; rather; they are domain-specific and complex and are determined by both environmental factors and personal characteristics. It further suggests that some forms of dependency may be as adaptive for many people as is the striving for independence by others. The authors conclude with a discussion of implications for the Americans with Disabilities Act and marketing practice as well as the larger area of consumer vulnerability.
title Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
title_full Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
title_fullStr Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
title_full_unstemmed Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
title_short Marketplace Experiences of Individuals with Visual Impairments: Beyond the Americans with Disabilites Act.
title_sort marketplace experiences of individuals with visual impairments: beyond the americans with disabilites act.
publishDate 2001
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