From the Editor.

I am pleased to introduce our special issue on ICT Governance, Strategic Alignment and Service Management, guest-edited by Dr. Aileen Cater-Steel of the University of Southern Queensland. Aileen is Associate Professor in IS and Chair of the IS Research Committee in the Faculty of Business at the University of Southern Queensland. She has published two edited books: one on IT Governance and Service Management and the second on IS Research. Her work has been published in many international journals including the Communications of the ACM, Information and Software Technology, International Journal of IT Standards and Standardization Research, and she has presented at many international conferences. She actively participates in the local chapter of the Australian Computer Society and conducts research for the Australian itSMF. Her research interests include IT Governance, IT Service Management, Software Process Improvement, and gender issues related to the participation of women in engineering, science, and technology disciplines. I would like to express my sincere appreciation to Aileen for her excellent leadership, expertise, initiative, dedication, and hard work in serving as Special Issue Editor to produce this quality themed issue.

Main Author: Sipior, Janice C.
Language: English
Published: 2009
Online Access: http://ezproxy.villanova.edu/login?url=https://digital.library.villanova.edu/Item/vudl:178647